Eclerx Pune Analyst - Inbound Chat - Customer Operations
Eclerx Pune Analyst - Inbound Chat - Customer Operations
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Are you driven about delivering exceptional customer service ? Do you thrive in a fast-paced environment where you can make a difference ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.
In this role, you will be the first point of contact for our valued customers via live chat. You will provide solutions to issues, ensuring a positive and productive experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate information to customers through live chat.
- Resolving customer issues effectively and efficiently.
- Documenting customer interactions and updating databases accurately.
- Working alongside other teams to ensure a positive customer journey.
If you are a highly motivated individual with excellent communication and problem-solving skills, we encourage you to apply!
Craft your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a highly motivated individual with a knack for interaction? Do you thrive in a dynamic environment and excel in providing exceptional customer assistance? If so, Eclerx has an exciting position waiting for you!
We are constantly looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, handling their questions in a timely and helpful manner.
Employ your {strongwritten skills to create clear and concise responses, ensuring a seamless customer experience.
- Contribute in maintaining a high level of customer retention
- Team up with our dedicated support team to handle complex concerns
- Always learn your knowledge in our products and services
Join a dynamic team where your contributions are valued, and you have the opportunity to advance in your career. Apply today!
Inbound Chat Analyst Opportunity at Eclerx, Pune
Are you a dedicated individual with a passion for solving problems? If so, then we have an exciting opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.
This role involves assisting customers with their needs. You will be the go-to person for customers, providing friendly and helpful service.
We offer a supportive work environment with opportunities for growth. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Customer-Focused Analyst Role : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're seeking a motivated Customer-Focused Analyst to join our thriving team. In this exciting role, you'll be the main support for our valued customers via inbound chat. Your mission will be to offer exceptional customer service by addressing inquiries, troubleshooting technical issues, and maintaining a positive customer experience.
- Employing your critical thinking skills to diagnose customer issues quickly and efficiently.
- Collaborating internal teams to find solutions for complex customer requests.
- Being informed on our services and industry trends.
If you're a team player with a drive to help others, we encourage you to apply. This is your chance to more info make a real difference in the lives of our customers.
Eclerx Pune Seeks Inbound Chat Analysts for Customer Operations
Eclerx Pune has an opening for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Associate - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Associate s for inbound chat are the soul of customer satisfaction . They provide a exceptional journey to each customer who connects through our system. These dedicated individuals are driven about handling customer concerns in a efficient and courteous manner. By actively guiding customers, they strengthen lasting relationships and contribute to the overall achievement of Eclerx.
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