Launch into Your Career as an Inbound Chat Analyst!
Launch into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently hiring talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced environment. As an Inbound Chat Analyst, you will be the first point of communication for our valued customers, resolving their queries and requests through live chat. You will take a crucial role in ensuring a positive and satisfying customer experience.
- Tasks include:
- Responding to customer inquiries through live chat in a timely and professional manner.
- Providing accurate information about our products and services.
- Fixing customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
If interested in this exciting opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can thrive.
Analyst - Inbound Chat: Customer Operations at Eclerx
Eclerx is on the hunt for a skilled and motivated Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing outstanding support and addressing their inquiries in a timely and helpful manner.
- Your responsibilities include:
- Providing prompt and accurate responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, forwarding complex cases as needed.
- Updating accurate records of customer interactions within our CRM system.
- Working alongside other team members to ensure a seamless and positive customer experience.
We are looking for:
- Excellent written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Time management abilities in a fast-paced environment.
- Proven ability to solve problems
If you are interested in join our team and make a positive impact, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you eager about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at resolving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a more info Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from questions about products and services to technical assistance.
- Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
- Skills Required: Strong problem-solving and analytical abilities
- Benefits of Joining Our Team: Opportunity for professional growth and development
If you are a enthusiastic and customer-centric individual who is ready to make a contribution, we encourage you to apply! Send your resume to [email protected].
Join Eclerx Pune as an Inbound Chat Analyst
Are you a highly motivated individual with a talent for interaction? Eclerx Pune is currently hiring talented Customer Service Representatives to join our growing team. In this role, you will be the first point of contact for our valued customers, providing top-notch service via live chat. If you have a desire to learn, we encourage you to apply today.
- Your responsibilities will encompass: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and effective manner.
- Competitive compensation and benefits await the right candidate:
- Visit our website to learn more and submit your application:
Shape a Difference: Inbound Chat Analyst Role at Eclerx
Are a passionate individual looking to have a real change? Eclerx is searching for a talented and enthusiastic Inbound Chat Analyst to contribute to our thriving team. As an Inbound Chat Analyst, you will be the first point of contact for our esteemed clients.
- You will :
- Delivering prompt and knowledgeable assistance to customers via live chat.
- Tackling customer questions in a efficient manner.
- Working with internal colleagues to guarantee seamless customer experiences
If you are keen to learn, grow , and contribute meaningfully , we encourage you to apply .
Fuel Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.